> ## Documentation Index
> Fetch the complete documentation index at: https://ai-kb.automationanywhere.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Google Drive Content to the Knowledge Base

> After Google Drive is connected, add files and folders to the Knowledge Base by URL

Use this page after Google Drive is **already connected**. To create or manage the connection, see [Connect Google Drive](/project-settings/kb-settings/kb-connections/kb-google-drive).

Once connected, bring Drive files and folders into the project Knowledge Base so agents can search them. Ingest uses **URL Upload** with a Google Drive file or folder link.

## Prerequisites

* An active **Google Drive** connection for this project ([Connect Google Drive](/project-settings/kb-settings/kb-connections/kb-google-drive))
* Permission to manage Knowledge Base resources
* A Google Drive **file or folder URL** you can open with the connected Google account

## Add files or folders from a URL

1. Go to **Knowledge Base** → **KB Data** (or your project’s knowledge browser).
2. Click **+ New** → **URL Upload**.
3. Paste the Google Drive file or folder URL.
4. Click **Add URL**.

Supported links are standard Google Drive share / open URLs for files (Docs, Sheets, Slides, PDFs, and other Drive-hosted types) or folders. Folder URLs ingest the folder’s contents the connector can access.

When the add succeeds, you’ll see a confirmation that the URL was added.

<img src="https://mintcdn.com/automationanywhere/-dnDAw8Ty1Kp1N7X/img/knowledge-base/add-url-confirmation-message.png?fit=max&auto=format&n=-dnDAw8Ty1Kp1N7X&q=85&s=f1b79f4bc39706fb3ec20045e4af32cd" alt="Confirmation Message" width="649" height="347" data-path="img/knowledge-base/add-url-confirmation-message.png" />

### Connector missing

If you paste a Google Drive (or SharePoint) link without an active connection for your account, EKB shows a **Connector missing** prompt and asks you to connect first. Complete [Connect Google Drive](/project-settings/kb-settings/kb-connections/kb-google-drive), then retry **URL Upload**.

## Refresh synced Drive content

For resources already ingested from Google Drive, open the resource’s actions menu (⋯) and choose **Sync** to pull the latest content from the same Drive URL.

## After content is in the Knowledge Base

* Documents are searchable by agents that use this project’s Knowledge Base
* Apply [Access Tags](/knowledge-base/tags-and-custom-metadata) if only some users should see ingested files
* Re-run **Sync** on the resource when Drive content changes and you need a refresh

## Troubleshooting

| Symptom                                       | What to check                                                                                                                                                    |
| --------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Connector missing** when adding a Drive URL | Complete [Connect Google Drive](/project-settings/kb-settings/kb-connections/kb-google-drive) with the Google account that owns or can open the link, then retry |
| Add URL fails / permission error              | Confirm the connected account can open the link in Drive; use a share link that grants at least view access                                                      |
| Folder add incomplete                         | Folder must be readable by the connected account; retry with a file URL or a narrower folder                                                                     |
| Agents cannot find new files                  | Confirm ingest finished; check Access Tags; confirm the agent’s KB toolkit targets this project                                                                  |

## Related

* [Connect Google Drive](/project-settings/kb-settings/kb-connections/kb-google-drive)
* [Tags & Custom Metadata](/knowledge-base/tags-and-custom-metadata)
* [Agent Google Drive toolkit](/agents/toolkits/google-drive)