History Log
The log displays chat messages in reverse chronological order with the following columns:| Column | Description |
|---|---|
| User | The email of the member who sent the message. |
| Created | The date and time the message was sent. |
| Chat Message | A truncated preview of the message content. |
| Role | The role of the member who sent the message. |
| Documents Used | The number of Knowledge Base documents used to generate the response. |
Filtering and Navigation
Search
Use the Search user field to filter the log by member email.Filters
Select the Filters button to apply additional filters:| Filter | Description |
|---|---|
| Document Count | Filter records by the number of documents used in the response. |
| Chat Message | Search for records containing specific keywords within the chat message. |
Group By
Use the Group by dropdown to group records by time period:| Option | Description |
|---|---|
| None | No grouping — all records listed chronologically. |
| Day | Group records by day. |
| Week | Group records by week. |
| Month | Group records by month. |
Date Range
Use the Select date range button to scope the log to a specific time window.Refresh
Use the refresh icon to reload the log with the latest data.Exporting History
Select the Export dropdown to download the history log in your preferred format:| Format | Description |
|---|---|
| Export as CSV | Excel-compatible format. |
| Export as XLSX | Preserves formatting. |